What if I lose access to my authenticator app?
Use one of your saved one-time recovery codes to complete sign-in.
If your authenticator app is unavailable, use one of the recovery codes you saved when 2FA was enabled. Each recovery code works once. After you regain access, open Company Settings → Account Security to review your security settings and generate a new recovery-code set if needed. Generating a new set invalidates the previous recovery codes. Never send recovery codes to Support.
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